Legal

Refund Policy

Version 1.0 · Effective: October 29, 2026 · Last reviewed: October 29, 2026

Billing runs through Shopify. Paid plans are charged by Shopify on your Shopify invoice. We never see or store card data.
Free trial. Your first paid plan includes a 7-day free trial. If you uninstall the app or switch back to the Free plan before the trial ends, you pay nothing.
Cancelling. You can switch plans or cancel at any time from the app, or by uninstalling it. Shopify ends the subscription immediately and applies its own billing rules to the current period. We do not refund the unused part of a billing period beyond what Shopify applies automatically, except in the cases below.
When we refund.
- A duplicate or incorrect charge, reported within 30 days of the charge.
- The service was unusable because of a fault on our side that we did not fix within 5 business days of your report: we refund the affected period.
- Annual plans: a full refund if you ask within 14 days of the first annual charge.
When we do not refund. A channel rejecting your feed or products for reasons outside the service, not using the app, or forgetting to uninstall it outside the cases above.
How to ask. E-mail support@buinbu.com with your store domain and the date of the charge. We reply within 3 business days. Approved refunds are issued through Shopify and appear on your Shopify invoice or payment method.
Your statutory rights are not affected by this policy.